We understand that you will need technology support as we navigate through this new distance learning model. We have adjusted our help desk support system platforms to accommodate the needs of your student. If your student requires assistance, they can send an email (using their district issued gmail account) to firstname.lastname@example.org. They will need to include their Student ID Number and their School Site information in the Subject area of the email. You, as a Parent, can also call our Help Desk number, 619-585-7995, option 3
The help desk is receiving an extremely high volume of calls this morning on 619-585-7995. As a result, users are experiencing a fast busy (or an abrupt disconnect). If you get the busy signal, please call 619-498-6890.